In the course of our business, we collect and process personal data in different ways. We may collect personal data you give us directly but we also collect data by logging how you interact with our services, for example by using cookies on this website. We may also receive personal data from third parties.
The personal data we collect about you may include, but is not limited to: your name, email address, postal address, phone number, billing information, reservation details and other information you may provide about yourself to our site.
You can choose not to provide personal data to us, but in general some personal data about you is required in order for you to receive relevant offerings from Concierge Hotline, and to enjoy benefits of being a registered member.
Information that you provide to us: We receive and store any personal data you enter on our websites or give us in any other way, including your contributions. For example, in order to purchase products or services, it is necessary for you to disclose personal data, including your name, address (partial or whole), email address, phone number, credit card details and other personally identifying information. If you do not provide personal data when purchasing one of our supplier's products or services, we cannot confirm your purchase or facilitate your booking. In some instances we may also ask for travel documentation, such as passports, demographic data, including your country of residence, gender, age, travel habits, etc.
Enjoyed the boat cruise around Miami recommended by Silvia, had a great time! Silvia was very helpful and very friendly, excellent service.8 months ago
The best concierge team out there! It was our first time in Miami and they planned my entire itinerary for me from beginning to end! We even took a spontaneous key west excursion and were able to snorkel through the crystal clear waters, it was definitely an experience to remember. I always love an organized business!! I will 100% be using their services every time I come back!!!.8 months ago
The level of service and professionalism this company offers is unmatched to others, they are just the best, I have been a concierge in miami beach for 20 years and I know I can always count on them. Keep up the good work, Silvia thank you for all you have done for me and my guests we love you.8 months ago
Concierge Hotline are the best in Miami for tours, transportation and VIP experiences. From the concierge team who arranges and books your tour to the driver, its VIP treatment all the way! If you are in Miami no other choice than Concierge Hotline team! You wont regret it!.8 months ago
Professional stuff from the moment I contacted them! They really know and have the best tours and services in the Miami/FLL area. I have used their services multiple times and they always go above and beyond.
Thanks Concierge Hotline!.8 months ago
Best concierge! Very polite and super fast. Got the tickets I wanted, transportation was spotless and included a nice surprise for our room!!! Really hope every hotel had this good service!!!8 months ago