+1 844 235 0168
+1 305 204 6887
info@conciergehotline.net
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Description What's Included Cancellation Policy

Description

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Credit card charges:
Charges will appear on your statement as "Concierge Hotline"

Boarding Information:
Please be outside at the departure point at least 10 minutes prior to the pick up time listed in your reservation.

Reservation Policy:
Every guest including young children, must have a reserved ticket to board any tour. Child rates ae for ages 3 to 9. Children ages 3 and under are free. For question regarding your reservation, please call (844) 235-0168 and refer to the confirmation number provided on this page.

Weather Policy:
Tours will go rain or shine. We all know the weather can be unpredictable. As we strive to make sure your adventure with us is the best it can be, sometimes we do have to deal with the issue inclement weather. If we cancel your trip due to any inclement weather issues, we will be in contact with you as soon as possible to work with you to either reschedule your trip or issue a full refund.

Cancellation:
Hotel Cancellation must be made 24 hours in advance. Cancellations made without 24 hours notice are not elegible for a refund.

Reviews

JULIETTE FAYAD

Enjoyed the boat cruise around Miami recommended by Silvia, had a great time! Silvia was very helpful and very friendly, excellent service.

8 months ago

Alice Weber

The best concierge team out there! It was our first time in Miami and they planned my entire itinerary for me from beginning to end! We even took a spontaneous key west excursion and were able to snorkel through the crystal clear waters, it was definitely an experience to remember. I always love an organized business!! I will 100% be using their services every time I come back!!!.

8 months ago

Gaston Avila

The level of service and professionalism this company offers is unmatched to others, they are just the best, I have been a concierge in miami beach for 20 years and I know I can always count on them. Keep up the good work, Silvia thank you for all you have done for me and my guests we love you.

8 months ago

Melissa Castillo

Concierge Hotline are the best in Miami for tours, transportation and VIP experiences. From the concierge team who arranges and books your tour to the driver, its VIP treatment all the way! If you are in Miami no other choice than Concierge Hotline team! You wont regret it!.

8 months ago

Omar M.

Professional stuff from the moment I contacted them! They really know and have the best tours and services in the Miami/FLL area. I have used their services multiple times and they always go above and beyond.

Thanks Concierge Hotline!.

8 months ago

JULIETTE FAYAD

Best concierge! Very polite and super fast. Got the tickets I wanted, transportation was spotless and included a nice surprise for our room!!! Really hope every hotel had this good service!!!

8 months ago